Privacy Policy

Published Date: October 19, 2025

1. Introduction

Welcome to Bluedge. By accessing our website (bluedge.com.ng) or purchasing our products, you agree to these Terms and Conditions. Please read them carefully before making a purchase.

2. Products

2.1 Product Description

  • We sell UK-used laptops that have been tested and verified for quality
  • All products are described as accurately as possible
  • Actual product appearance may vary slightly from images due to lighting and screen settings
  • Products are sold on an “as-described” basis

2.2 Product Availability

  • All products are subject to availability
  • We reserve the right to limit quantities or discontinue products
  • Prices are subject to change without notice

3. Orders and Payment

3.1 Order Process

  • Orders are placed through our website or contact channels
  • You will receive a confirmation call before order processing
  • Orders are confirmed only after successful verification

3.2 Payment on Delivery

  • We accept payment on delivery for eligible orders
  • Payment must be made in full upon delivery
  • Cash or bank transfer payment accepted (specify your accepted methods)
  • The customer must be present to receive and inspect the product before payment

3.3 Pricing

  • All prices are listed in Nigerian Naira (₦)
  • Prices include applicable taxes unless otherwise stated
  • We reserve the right to correct pricing errors

4. Delivery

4.1 Delivery Terms

  • Delivery takes 2-7 business days from order confirmation
  • We do not deliver on weekends (Saturday and Sunday)
  • Customers must be available at the delivery address during weekdays
  • Delivery is limited to locations within Nigeria

4.2 Delivery Delays

  • We are not liable for delays caused by circumstances beyond our control
  • You will be notified of any significant delays

4.3 Failed Delivery

  • If you are unavailable at the time of delivery, we will attempt to contact you
  • Additional delivery charges may apply for redelivery attempts

5. Returns and Refunds

5.1 Inspection Period

  • Customers have the right to inspect the laptop before making payment on delivery
  • Issues must be reported immediately during delivery inspection

5.2 Return Policy

  • Returns are accepted within 7 days of delivery for defective products
  • Products must be returned in original condition with all accessories
  • Customer is responsible for return shipping costs unless the product is defective

5.3 Refund Process

  • Refunds will be processed within 7-14 business days after receiving returned items
  • Refunds are issued via the original payment method

5.4 Non-Returnable Items

  • Products damaged due to misuse or customer negligence
  • Products with missing accessories or packaging

6. Warranty

6.1 Product Warranty

  • UK-used laptops come with a limited warranty period (specify your warranty period, e.g., 30 days, 90 days)
  • Warranty covers manufacturing defects and hardware failures
  • Warranty does not cover software issues, physical damage, or misuse

6.2 Warranty Claims

  • Contact us at help@bluedge.com.ng to initiate warranty claims
  • Proof of purchase is required for all warranty claims

7. Limitation of Liability

  • Bluedge is not liable for any indirect, incidental, or consequential damages
  • Our liability is limited to the purchase price of the product
  • We are not responsible for data loss or software-related issues

8. User Responsibilities

You agree to:

  • Provide accurate information during ordering
  • Be available for delivery confirmation calls
  • Inspect products upon delivery
  • Use products in accordance with manufacturer guidelines

9. Intellectual Property

  • All content on bluedge.com.ng is owned by Bluedge
  • You may not reproduce, distribute, or use our content without permission

10. Privacy

Your use of our website is also governed by our Privacy Policy. Please review it to understand how we collect and use your information.

11. Dispute Resolution

  • Any disputes will be resolved through good faith negotiation
  • If resolution cannot be reached, disputes will be subject to the laws of Nigeria

12. Contact Information

For questions or concerns about these Terms and Conditions:

13. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Continued use of our services constitutes acceptance of modified terms.

14. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

15. Entire Agreement

These Terms and Conditions constitute the entire agreement between you and Bluedge regarding your use of our website and purchase of products.

By placing an order with Bluedge, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

© 2025 Bluedge. All rights reserved.

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